Silhouetted industrial worker in a low-light plant

URGENT SUPPLY

Urgent & Emergency Supply

Can’t find it. Can’t wait. Send it to us.

A machine is down and the part that would fix it stopped being made years ago. A delivery has arrived with the wrong spec. A critical spare has failed with no replacement on the shelf. This is the page for that moment — send us what you have and we’ll start sourcing immediately.

If a line is down, call 0113 519 4223 — the line diverts to a mobile and is answered outside working hours. You can also send the requirement to sales@nexusindustrialsupply.co.uk with URGENT in the subject line — it reaches the same place.

What to send us

A part number if you have one. If you don’t, a photo of the nameplate, the old part itself, a drawing, or just a description of what it does and where it fits. The less certain you are, the more useful detail helps — send what you’ve got and we’ll work with it.

How we handle urgent requirements

An urgent requirement gets worked as a priority — we run sourcing options in parallel rather than one at a time, and we’ll tell you plainly what’s realistic once we know what’s involved. We won’t promise a delivery time before we’ve actually confirmed one; what we will do is keep you updated as options come back.

Obsolete and discontinued components

A large share of urgent requests aren’t urgent because the part is exotic — they’re urgent because it stopped being made. Obsolete and discontinued components are a specialism, not an exception: surplus stock, secondary markets and approved-equivalent options are all part of how we approach a part nobody else can find.

Have an urgent requirement right now?

Don’t wait for the perfect description. Send us what you have and we’ll take it from there. Or call 0113 519 4223 — answered outside office hours too.